Is working in insurance right for me?

The very first question you need to ask yourself is this, is insurance a good field for me? To help you decide about moving forward, I’m going to give you some examples of jobs you could obtain once you get that pretty little license. The first type of job opening you’ll see is sales. Insurance sales are always in high demand. Why? Because agents are always looking for new sales people with drive and a desire to succeed. The second type of insurance job is customer service (Policy Specialist). These specialists work in the service departments of small offices mostly handling existing business and servicing their accounts. The third job title is what I do which is a resource analyst. A resource analyst wears many hats, they are sales people and service people.

Sales: If you are the type of person who enjoys a fast pace work environment and loves chatting it up with new people, this might work for you. I personally LOVE sales simply because it’s a way to show strangers how friggin smart you can be! I am only 23 and when I was in sales I was only 20.

Pros: Sales are fun and commission gives you drive to keep moving forward.

Cons: less base pay, older people don’t take young sales people seriously.

Customer Service: If you like building relationships with people and feeling like you’re making a difference, perhaps servicing is the job for you. What you do it make policy changes ans attempt to sell other helpful products to individuals who have insurance with your company.  You would be the face of the office, and customers would know you by name.

Resource Analyst: Another type of customer service is the job that I do. I am an analyst for a large insurance company. I actually work from home doing customer service. Not all companies offer work from home options, but I am lucky enough to have found one. Basically we service existing accounts and quote new business as needed. The best part about this specific job is working from home.

Pros: You don’t have a monthly quota to meet, and you develop relationships with people. You can also work from home.

Cons: You develop relationships with people. The fast paced environment is unpredictable, and people in general are rude.


Insurance Job Titles List

Below is an extensive list of insurance job titles. Some of these titles include far more schooling than what I can help with, but if you get your foot in the door the opportunities are endless.


  • Actuarial Analyst
  • Actuarial Associate
  • Actuarial Manager
  • Actuary


  • Clerk
  • Administrative Assistant
  • Bookkeeper
  • Policy Processing Clerk


  • Adjuster
  • Claims Adjuster
  • Claims Analyst
  • Claims Examiner
  • Claims Manager
  • Claims Representative
  • Claims Specialist
  • Claims Clerk

Customer Service

  • Customer Service Associate
  • Customer Service Representative
  • Customer Service Manager


  • Director
  • Division Manager
  • Manager of Customer Billing
  • Marketing Manager
  • Office Manager
  • Project Manager
  • Risk Manager
  • Training Manager
  • Account Executive
  • Account Manager


  • Sales Agency Manager
  • Sales Agent
  • State Sales Manager


  • Underwriter
  • Underwriting Manager


  • Loss Control Consultant/Specialist
  • Risk Consultant
  • Consultant


  • Analyst
  • Appraiser
  • Auditor
  • Broker
  • Business Analyst
  • Estimator
  • Examiner
  • Field Adjuster
  • Field Promotion Coordinator
  • Insurance Adjuster
  • Insurance Agent
  • Investigator


I’ll follow up with more information in my next article.


Taylor J.


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